FAQ’s & Contact

You can check online.

All changes to your registration, besides the runner’s name, can be made free of charge. Simply log in to your Enmotive account to change it. Instructions on accessing/creating your account.

To Transfer Your Registration to Another Runner:

1. The original runner must log into their Enmotive account and scroll down to find their existing race registration under “Current and Upcoming Events.”
2. Click the blue “Actions” button to the right of the race name, and then “Transfer Registration.”
3. Enter the new runner’s email address to begin the transfer process.
4. The new runner will then receive an email from Enmotive with a link to complete the transfer.
5. After clicking the transfer link in the Enmotive email, scroll down to click the green “Accept transfer” button.
6. The new runner will complete the registration process and will be asked to pay the full registration fee + $10 transfer fee. The original runner will be refunded the full registration amount back to the original payment in 3-5 business days. The refund will not contain any donations or products purchased.

If the transaction is not completed by the new runner within 48 hours of the email sent, the transfer request is cancelled, and the registration will remain in the original runner’s name.

Yes. You may switch from one race to another as long as the race that you’re switching to isn’t already sold out.

1. To do so, simply log into your account (you may need to reset your password first).
2. Once you’re logged in, you’ll see your upcoming race on the right-hand side of the screen.
3. Click “View registration.” You’ll see your current race distance under “Category.”
4. Just click “Edit,” choose the distance you’d like to switch to.
5. You’ll be prompted to review the rest of your registration, and re-sign the waiver for the new distance.

If you are switching up to the 10K then you’ll be required to pay the difference in price. We don’t offer refunds for the difference in price when switching down to the 5K. Instructions on accessing/creating your Enmotive account.

All sales are final. No refunds will be given, unless you are registered for a live race and the live race is cancelled by the event organizer due to COVID-19 or any of its variants (the “Pandemic”) and/or governmental restrictions put in place as a result of or in connection with the Pandemic which make the live race unfeasible or impractical to run, in which case refunds will be given in accordance with the below. A date or venue change is not a cancellation.

Registration will be available until packet pick-up closes on Wednesday, November 25 at 7:00 PM

Yes! If someone is picking up your packet, please ensure they have either your confirmation email or a picture of your photo ID (a picture on your phone works great!).

Runners must be at least 8 years of age or older to run the 5K and 10 years of age or older to run the 10K.

While the North Shore Turkey Trot is a family friendly event, we do need to return the streets to the residents of Highland Park. Participants and all turkeys must “make tracks” and meet the following course cutoff times.

9:00 AM – Linden Ave & Vine Ave. (Mile 2.56)
All participants must be through the intersection by 9:00 AM. 10K runners who do not make this time requirement will be diverted to the 5K race.

9:37 AM – Walker Ave & Patten Rd. (8K/10K – Mile 3.7)
All participants must be through the intersection by 9:37 AM. 10K participants who do not make this time requirement will be diverted to continue west on Walker Ave to St. Johns.

The use of wheeled devices by participants is limited to approved AWD wheelchair, handcycle and duo team participants only. Strollers, skateboards, rollerblades, unauthorized bicycles or any other wheeled devices are not permitted.

To ensure the safety of all participants, athletes requiring additional support (wheelchair, handcycle, crutches or guide) must adhere to the Ventures Endurance Athletes With Disabilities Event Rules found here and receive written approval from the Race Director, no less than 21 days in advance of the event.

For the safety of the child and those around, we ask that you do not carry any children or babies while on course. All participants on course must be registered with a bib following the age limits that are assigned to each category.

No, we do not allow dogs on course for the safety of our runners.

Yes. There will be a Gear Check station.

We will have professional photographers on the course and at the finish line taking pictures. We will send notifications to all participants immediately after the event with instructions on how to access your free race photos.

Yes! Wheelchair athletes will have one start and should stage at the Start Line, 10 minutes prior to the start of the race.

Racing wheelchairs shall be defined as a customized performance chair. USATF rules will be enforced. For additional rules view the following: USATF

Each event will abide by the rules and policies of the recognized governing bodies of the sports or wheelchair racing, which do not allow the use of mechanical gears found on hand bikes. For more information, and to confirm your entry in the wheelchair division, please contact Athlete Services at [email protected] . You must be confirmed at least 2 weeks prior to the event date.

Ventures Endurance happily welcomes all athletes to participate in our events. Athletes with Disabilities (AWD) include, but are not limited to the flowing athletes, Blade Runners, Visually Impaired Runners, Adaptive / Guided Runners, Pushed Athletes, Push Rim, Racing Chair and Hand Cycles.

To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact [email protected]. Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing [email protected].

Ventures Endurance Athletes with Disabilities Event Rules.

Contact our team at [email protected]!

Anywhere, anytime—this is your race! Whether you prefer sidewalks, trails, treadmills, or a stroll with your dog Sprinkles and a stroller in tow, you can complete your virtual run wherever and whenever works best for you between TBD.

Once you’ve finished, log your results online to:

🏅 Download your Finisher’s Certificate

📊 See how you stack up on the leaderboard

📸 Share your race-day photos with fellow participants

Just be sure to complete and log your run by December 30th to receive your certificate!

We’ll ship the same runner’s kit full of race day swag, commemorative finisher’s medal, and personalized virtual bib right to your door.

For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.

After you’ve completed your run, click the Log Result button on your Virtual Run registration to enter your time. Once you’ve entered your run time, click the Finisher Certificate button to download your personalized Finisher Certificate.

Race packets for the virtual run will begin to ship within 1-2 weeks of the live event.

No. Your medal will be mailed to you with your packet after you register!

The North Shore Turkey Trot and Virtual Run are currently available only for addresses within the United States, including Alaska and Hawaii*. *Shipments to Alaska and Hawaii will incur an additional shipping fee.

We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart to order the correct size.